Greenwich infiniti

CARFAX — Your Vehicle History Expert

Sometimes what you don't know can't hurt you, but that's not the case when buying a used car. As an independent vehicle history provider, at CARFAX we've made it our mission to tell you everything you need to know by uncovering as many events as possible from the previous life of a used car. Our primary goal is to help you get to know your next car from the inside out before deciding to make an investment that will be part of you and your family's everyday life. We believe your next car shouldn't be hiding anything from you.

CARFAX Vehicle History Reports contain over 28 billion historical records from 20 European countries, the US and Canada, which are updated daily with new information.

Even if you live in a country we don't collect vehicle data from, it's still always worth checking the Vehicle Identification Number without obligation. The used car import and export market is booming and many owners would be surprised to find out exactly what happened to their vehicle during its previous life abroad.

Privacy for Customers — Transparency over Vehicles

Let's be clear: Although we strive to find every detail of a vehicle's life so far, we are focused only on the vehicle's history, and do not collect any information on previous owners. The information we provide relates solely to the vehicle, its odometer reading, any accidents that have been covered up, where the vehicle comes from and much more — it never gets personal. We've uncovered irreparable damage several times in the past, but other times our vehicle history checks draw a blank — and sometimes that's actually a good thing.

Second Hand — Not Second Best

Did you know that considerably more used cars are sold than new cars? We think this second-hand system is nothing short of fantastic. However, it goes without saying that it gives rise to different methods and tactics: Some sellers will disguise a car that's been in an accident under a fresh coat of paint, tamper with the odometer or conceal theft. This is one of the less appealing aspects of buying second hand. Our goal is to establish trusting relationships between buyers and sellers, since this is the best way to help customers make the right decision. Your new car should be reliable and make you feel safe, as well as make you feel like you haven't paid too much.

But more than anything else, we don't want you or your family unknowingly sitting behind the wheel of a vehicle that isn't 100% safe. This is why we strive to take these vehicles off the road, which not only makes the used car market safer but our streets safer too.

CARFAX — 35+ Years of Experience in Vehicle Histories

CARFAX was founded in the US in 1984 and expanded into Europe in 2007. Around 100 team members spread across six European offices process vehicle information from 22 countries.

Fostering strategic partnerships with registration authorities, law enforcement agencies, government departments, insurance companies, inspection centers and numerous other leading companies around the world has enabled us to compile a unique international database for vehicle histories. We use this database to help make the used car market more transparent. We give everyone in the process of buying a used car access to what is currently the world's most comprehensive source for vehicle history reports, and is growing day by day.

We remain neutral and independent despite our partnerships — our sole purpose is help customers make an informed choice and ensure their safety and the safety of their family. This includes never collecting any personal details — we do not accept any PII from data sources amongst the information we provide about a vehicle. We ensure that data protection laws are observed at all times. Furthermore, we always collect our data in compliance with legal and regulatory frameworks — in all the countries in which we are active. We expressly distance ourselves from illegal activities such as data theft, scraping and hacking.

Where to begin except for BEWARE OF THE BLANTANT LIES. (they're own front desk admitted in a voicemail message that I was lied to and that my sales person was fired two weeks prior because of ongoing lies to customers, so as if I didnt already know what corrupt activity was going on at this dealership, I now have a voicemail to prove it. 10/10 WOULD NEVER RECOMMEND. Let's start with 1 year into my lease, being told I needed new breaks costing $400. Now I may not know everything about cars, but I do know 1 year into a lease no car should need new breaks. Next if you pop a tire its $500 for one tire; Absolutely Absurd. Be sure to never get run flat tires. I do have to say the only person with a brain/ the kindest person that works here is Paula in service. Sad to say, I was told that her and "half the Greenwich Infiniti staff" left and went to Rye Ford. Now lets get to the end of lease return disaster. I couldnt wait for this day to come. I knew I was never getting a car here again, so I was more than ecstatic to pay the disposition fee. I understood an over mileage charge, and was happy I had under $500 of assessed damage as I was told when I bought my lease that you are covered up to $500 worth of damage. When I received my end of lease bill I noticed the damage was still on there so I politely called to let them know. At the front desk, they said they would give me a call back. A week goes by and in true Infiniti fashion, no call. So I give them another call and again Im told they will speak to the finance manager directly and get back to me. A few days later, I get a TEXT? I let them know I do not want to handle this through text as I wanted to speak to someone. How unprofessional. Again in true Infiniti fashion, now two more weeks go bye and no call or text. I call yet again, and the front desk tells me "Oh I was happy I haven't heard from you I thought this meant it was handled, Im sorry you have been waiting a month, I will get back to you myself tomorrow. Yes, they got back to me with a voicemail saying there is nothing they can do, they apologize I was blatantly lied to and if I dont pay it I will get sent to collections. So please before you think of coming here take this review seriously as it has been nothing but AWFUL blatant lies and impossible to get through. As they say when your veteran staff leaves, your business only goes south. They will tell you anything here to get your money.