Re bath and kitchens reviews

Re-Bath

Rated with 5 stars
Stan of Ventura, CA Verified Reviewer
Original review: May 25, 2021

We are very happy to recommend Re-Bath to anyone who is looking to re-do their bathroom. The estimate was very detailed and we were updated every step of the way. Dustin, the installer, did an awesome job and the place was left immaculate with no construction debris anywhere. He was fast and efficient and explained what he was doing while he was there and was happy to answer any questions we had. The bathroom looks better than expected and the products used are quality. They really did exceed our expectations.

Re-Bath response

Hi Stan, thank you for taking the time to leave a review for us at Re-Bath HQ. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

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Rated with 5 stars
Bruddy of Panama City, FL Verified Reviewer
Original review: May 15, 2021

Have yet to have the work done but when I do I will be using Lowe's to get everything done. I've been shopping and researching and may even try to do it myself with Lowe's purchases. I've always been pleased with the outcome of all my do it yourself projects.

Re-Bath response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Rated with 5 stars
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Deborah of Hamptonville, NC Verified Reviewer
Original review: March 29, 2021

Re-Bath of Greensboro did an outstanding job replacing our old, tiled, outdated shower. Aaron and Scott did outstanding work on installing new walls, base, and a beautiful glass enclosure. We couldn't be more pleased with their work. They were friendly, professional and conscientious. We would definitely recommend them for any bathroom update.

Re-Bath response

Hi Deborah, thank you for taking the time to leave a review for us at Re-Bath HQ. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Rated with 5 stars
Michael and Renate of Albany, OR Verified Reviewer
Original review: Feb. 20, 2021

So we decided to have our tub taken out and a walk in shower installed. After some disappointing estimates we went to Lowes. They referred us to Re-Bath. The sales person, Jodi came out on time and did a heck of a job explaining what they offer, different choices, the cost difference, everything was covered. And my wife made her choices and things got rolling. A few days later Kira called to confirm the order and made sure we understood how thing were going to go. Over the weeks emails were exchanged and the final appointment was confirmed.

On the day scheduled Brian and his team showed up on time as promised. Even though our house had some interesting issues they did the job. OMG did they ever do the job. Our new walk in shower is fantastic. Every detail every little thing was looked at and made perfect. What a team, what a professional outstanding job. I do not do recommendations much, but after this experience I am left speechless. I have no choice but to tell everyone, anyone that cares to get the best bang for the buck, the best of the best, the absolute most for their money - Re-Bath really takes the gold.

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Re-Bath response

Hi, thank you for taking the time to leave a review for us at Re-Bath HQ. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated with 5 stars
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Steven of Saint Louis, MO Verified Reviewer
Original review: Oct. 21, 2020

Office clerk Angie was very professional and knowledgeable and set up an in house appointment with Angie in sales. Angie came to our home and was quite pleasant to talk with. She showed us numerous shower options and we were pleased with her representation of the options. We decided on our shower and set up an appointment for installation. We wanted the work done by Thanksgiving and Re-Bath was able to make this happen. Installer Ben and Cameron did an excellent job and our shower was finished in less than 2 days. It looks great and we are extremely happy with the service from beginning to end.

Re-Bath response

Steven, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Rated with 1 star
Zoe of Carson City, NV Verified Reviewer
Original review: Sept. 30, 2021

Lowe's suggested this company (Re-bath in Reno NV). We wanted to do some renovation for our bathroom and we already have the tiles and we already choose the sliding door and the Vanity stuff from Lowe's Carson City, NV. The Re-bath guy Jeff came over to check and we explained everything what do we want and we got the stuff from Lowe's and he said it doesn't matter.

We've been waiting for almost a week from them to reach back to us. So today we decided to sent an email and they said that they REFUSE TO DO THE JOB BECAUSE WE HAVE OUR OWN STUFF ALREADY! Honestly, we don't appreciate the way they did to us. They didn't contact us to let us know that they can't do the job due all those stupid reasons. Instead they just let us hang in with no clue what's going on " What a professional company huh!" They could just call or email us right away a day after that they can't do the job. I guess, they're thinking that we won't spending lots of $$$ for their pockets them to get any stuff from them.

So this is just my feedback to re-thinking to hire this company do your bathroom renovation who wants to do renovation for their bathroom. They suck & not professional. Local Contractors will be happy to do the job.

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Re-Bath response

Hi Zoe, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Re-Bath HQ, we are always looking for ways to improve and we appreciate your input. If you would be willing, we would like to have you contact our customer support team at 800-426-4573 to discuss ways we can better serve you in the future.

Rated with 2 stars
John of Loris, SC Verified Reviewer
Original review: Aug. 26, 2021

The job just finished up 2 weeks ago and looks pretty good, however it would look better if we would have gotten what we wanted. We got the right pattern but the salesman ordered the wrong color, we could have waited another 6-12 weeks for the right color to come in but our master bath was already tore up. Another thing about Re-bath is they send a salesperson out to look at the job and he explains what they do and how they do it to justify their high price however when they do the job they don't do everything the way the salesman said.

Another issue is the shower pan has deep grooves in to assist in water flow but if you have sensitive feet they could be uncomfortable. We were told the pan would be the same as in our other shower (no grooves). So in summary they will tell you anything to justify the high price and make a sale and once they have your money they don't care. Seems I should have been compensated something with having to live with the wrong color. This job was done by the Wilmington NC Re-bath.

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Re-Bath response

Hi John, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact our customer support team at 800-426-4573 so we can understand your situation better in order to try and turn your experience around. Take care.

Rated with 2 stars
Wallace of Sheboygan, WI Verified Reviewer
Original review: June 28, 2021

We contracted Re-Bath of Northeast Wisconsin to do a new tub and shower surround for us. The initial meeting went well and we selected our fixtures and what we wanted. The lady that came to our house was very friendly and put up with our crying newborn quite well. Then came the installation. We were not happy with the height the curtain rod or shampoo holder were put at. My wife was home at the time, they asked her about the location of the shampoo holder without her knowing what the shampoo holder actually looked like. Come to find out it sticks out quite a bit and now my wife is hitting her elbow on it constantly. The shower rod was put at an odd height of 81", when a standard curtain is only 72" in height, so the curtain and liner are barely staying put.

The drain is also not working and we have standing water whenever we shower on top of the other problems. When we called about these problems, they did schedule the plumber they contracted to come back and fix it, two weeks later we are still waiting on that plumber. This should have been checked and tested before completion.

As far as the other concerns, the vice-president of the Green Bay location spoke with my wife on the phone in such a condescending manner that my 15 year old daughters jaw dropped to the floor with she was talking to her. She has continued this condescending tone with us as we try to address the issues, and has simply stopped replying to email at this point. She said my wife OK'd the height of the rod with the installer, when that never happened. My wife mentioned it was too high when she first saw it, the installer said it is 84" which is standard. It isn't even at 84", it is 81", and I can find nothing that states 84" is standard.

All we are asking is for some way to fix this, some attempts at a solution. We would have taken a shower curtain and probably said fine, we will just deal with the problems besides the drainage issue. Instead, here I am writing this because I am experiencing them not standing up for the work they "guaranteed". It looks great, but if you want somebody that can actually problem solve and give you what you want for $9000, I suggest you spend your money elsewhere.

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Re-Bath response

Hi Wallace, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact our customer support team at 800-426-4573 at your earliest convenience so we may further assist you in working towards a resolution.

Rated with 1 star
Richard of Federal Way, WA Verified Reviewer
Original review: May 6, 2021

We initially went with Re-bath as that is who Lowe's uses. I was apprehensive about using any vendor from Lowe's as we have had two bad experiences with home remodels. A Re-bath vendor met us at our home in February and we went over everything we wanted to go into the bathroom which was a complete demo/reno. It would take about three months for them to install it and we said, ok.

Come 3 months later, we get no communication from them until they show up at our door. The lead apologized and said he did not know that Re-bath did not reach out to notify us they would be coming this week. A few days, a lot of work, but still bad communication, a painter/drywaller that didn't show up which puts the bathroom project by more days, mirrors not centered, backsplash that doesn't fit, still no plumber or electrician. We are really disappointed how this has turned out and we will never recommend them to anyone.

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Re-Bath response

Hi Richard, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our customer support team at 800-426-4573 at your earliest convenience so we may further assist you in working towards a resolution.

Rated with 4 stars
Kevin of Murfreeesboro, TN Verified Reviewer
Original review: May 1, 2021

Very helpful and exciting to look at all the different ways to change looks in the bathroom, kitchen, etc. I’m always looking for great deals to change and or upgrade! I would be very happy with all that I could be helped with!.

Re-Bath response

Hello Kevin, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Sours: https://www.consumeraffairs.com/homeowners/re-bath.html

Re-Bath and Kitchens

For over 30 years, the kitchen and bathroom designers at Re-Bath & 5 Day Kitchens® have been a leader in designing and installing the most innovative products in bathroom and kitchen remodeling. Re-Bath & 5 Day Kitchens® completes over 500 bathroom and kitchen remodels each year while maintaining a stellar track record for customer satisfaction! Our customers breathe easy during their design & remodel, knowing they are with a trusted and well established company in the kitchen and bathroom remodeling industry. We are a certified bathroom and kitchen remodeler for Rosie on the House and are the only authorized Home Depot bathroom remodeler in the area. Plus, our kitchen and bathroom designers back up their remodels with one of the best and longest warranties in the kitchen and bathroom remodeling industry! Why would you trust your home to anyone else? We Re-Do It Right, and we’ve been re-doing it that way for over 30 years! So if you are looking for a trusted, experienced bathroom and kitchen remodeler, choose Re-Bath & 5 Day Kitchens®. Visit our other Houzz profile at: http://www.houzz.com/pro/rebath5daykitchens/

Services Provided

Kitchen & Bath Remodeling

Areas Served

Phoenix, Peoria, Scottsdale, Mesa, Sun City, and all of Maricopa County

Awards

Franchise of the Year, 2014 BBB Accredited Rosie on the House Partner Home Depot's Exclusive Bathroom Remodeler

Sours: https://www.houzz.com/professionals/kitchen-and-bath-remodelers/re-bath-and-kitchens-pfvwus-pf~60037626
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Re-Bath & Kitchens

Re-Bath & Kitchens

For over 38 years, the kitchen and bathroom designers at Re-Bath & Kitchens® have been a leader in designing and installing the most innovative products in bathroom and kitchen remodeling. Re-Bath & Kitchens® completes over 750 bathroom and kitchen remodels each year while maintaining a stellar track record for customer satisfaction! Show more

For over 38 years, the kitchen and bathroom designers at Re-Bath & Kitchens® have been a leader in designing and installing the most innovative products in bathroom and kitchen remodeling. Re-Bath & Kitchens® completes over 750 bathroom and kitchen remodels each year while maintaining a stellar track record for customer satisfaction!

Our customers breathe easy during their design & remodel, knowing they are with a trusted and well established company in the kitchen and bathroom remodeling industry. We are a certified bathroom and kitchen remodeler for Rosie on the House and are the only authorized Home Depot bathroom remodeler in the area. Plus, our kitchen and bathroom designers back up their remodels with one of the best and longest warranties in the kitchen and bathroom remodeling industry!

Why would you trust your home to anyone else? We Re-Do It Right, and we’ve been re-doing it that way for over 38 years! So if you are looking for a trusted, experienced bathroom and kitchen remodeler, choose Re-Bath & Kitchens®.Hide

Types of work

Sours: https://www.guildquality.com/pro/re-bath-and-kitchens

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