Sr help desk analyst salary

Service Desk Analyst

Service Desk Analysts are IT professionals who provide technical help for users of an organization. Analysts respond to inquiries, and they evaluate and resolve issues relating to IT equipment and applications. They provide technical care for any aspect of the information systems unit, including system hardware, operating systems, applications, and networks. Generally, they should be troubleshooting bent of mind and with proper communication to the stakeholders.

Usually, Service Desk Analysts work closely with an organization's IT department to provide assistance relating to work that may be outside the scope of their expertise. Service Desk Analysts provide support relating to common incidents, and they serve as a single point of contact for any system-related issue. 

Overall it’s all about the help providing to the customer (internal or external) is one top priority of a Service Desk Analyst.

Organizations regularly invest in providing superior service desk support. To this end, FieldEngineer.com provides a robust platform that can help organizations achieve their goals relating to telecommunications and related services.

Job Description

The Service Desk Analyst delivers maintenance for a primary incident solution, and it is reported to the centralized division of service desk. Usually, responsibilities include initial test, allocation of the task, research, and resolution of primary incidents and requests concerning the use of application software and hardware products along with infrastructure constituents.

The Service Desk Analyst is accountable for gathering information through a client conversation, log on to support tools, and additional support staff (service resources) if needed. Issues outside the scope of their capability or responsibility are fixed by engaging in routine other service resources from other facilities, unit, organizational groups, or the businesses service desk.

Service Desk Analysts fixes the cases informed by consumers or customers. The Service Desk Analysts typically offer the first point of contact with the client. During the incident resolving process, analysts work with other experts, vendors, and specialists to solve the incidents for the customers.

Service Desk Analysts also generate provision of requirements for users in the self-service intranet, update requirements, and look up the position of requests.

In the IT department of an organization, Service Desk Analysts have right to use to the following workstation:

  • To change Calendar
  • Incident Tracking
  • Problem identification
  • Service Request

Service Desk Analysts must perform multiple functions effectively and simultaneously. Duties of Service Desk Analysts may vary, but core responsibilities include the following: 

Manage Support Requests

A significant responsibility of Service Desk Analysts is to manage support requests that can come through a range of networks, such as email, chat, and telephone. They must document issue severity, and they must utilize standard procedures to resolve issues. Analysts must also maintain support tracking systems. 

Resolve Technical Issues

Service Desk Analysts must resolve technical issues. In some organizations, they resolve these issues remotely. For certain common problems, such as installation and configuration problems, they provide users technical documentation so that they can better understand their systems. 

Accelerate Complex Cases

Service Desk Analysts often must accelerate customer support requests to higher-level IT support specialists if they are unable to resolve a particular issue on their own. Analysts then provide specialists with details about the issue so that they can resolve it effectively. 

Manage Service Documentation

Service Desk Analysts must maintain comprehensive records of issues relating to both software and hardware. 

Educational Requirements & Future Outlook

Service Desk Analysts must have some kind of degree in Computer Science or a related discipline. They can either work in the field or in-house. Fieldengineer.com is a platform that provides some of the best opportunities for freelance Service Desk Analysts, as it reaches across the world. 

Certifications

Service Desk Analyst positions called the as old way of entrance into information technology department for many professionals. Another way to make yourself stand out as a service desk professional is to authenticate your knowledge and skills by making one of below-mentioned service desk certifications.

When it comes to Service Desk, there are many numbers of certificate and certification programs that focus more or less exclusively on the service desk functionality, and the different job roles it helps. The higher number of credentials that grace themselves as confirming technical support services are also accessible, where many such credentials emphases on sets of vendor platforms products and functions.

Certifications, such as CompTIA, ITIL, and MCSA can help take your career to greater heights. 

Skills

Service desk analysts neutralize direct customer issues by support with technical knowledge to fix software and hardware problems. The organization usually hire applicants with at least an associate’s degree, along with the below skills:

  • Technical expertise – as they regularly play a direct role in fixing a client’s problems, service technicians need excellent technical and system expertise
  • Problem-resolving abilities – service desk analysts are mainly problem-solvers, so they should be able to devise technical and original solutions to user problems
  • Communication – operational message is key in this role since service desk analysts required to collect data about issues, prepare comprehensive notes and reports, and walk users through the stages they can take to fix software and hardware problems
  • Time administration – service desk analysts requires excellent time management aids and should be able to set priorities when covering multiple issues
  • Team partnership – service desk analysts routinely work with other IT personnel to resolve user issues, so they need to collaborate with team members and coworkers

Salary

As per Payscale salary estimates, Service Desk Analysts in the United States earn on average $45,470 per year. Part-time employment provides a great option for those looking to boost their career and future opportunities. FieldEngineer.com offers excellent and often exclusive opportunities for freelance Service Desk Analysts. 

How Field Engineer Can Help You

Are you looking for freelance employment in the global marketplace? Field Engineer is a unified digital platform that can help you anytime and anywhere. It will help you showcase your skills to the telecommunication industry from anywhere in the world. So, register here today and find the perfect opportunity. 

FieldEngineer.com currently supports more than 40,000 Field Engineers from 180+ countries across the world.

Sours: https://www.fieldengineer.com/skills/service-desk-analyst

Senior Help Desk Analyst Salary

Listing Results Senior Help Desk Analyst Salary

Senior Help Desk Analyst Annual Salary ($55,176 Avg Jan


Preview5 hours ago Salary: Help Desk Analyst Glassdoor

Show more

Category: It service desk analyst salaryShow details
Expires: July, 2022 / 58 People Used

Salary: Senior Help Desk Analyst Glassdoor


Preview2 hours ago The national average salary for a Senior Help Desk Analyst is $56,473 per year in United States. Filter by location to see a Senior Help Desk Analyst salaries in your area. Salaries estimates are based on 94 salaries submitted anonymously to Glassdoor by a Senior Help Desk Analyst employees.

Show more

Category: Help desk analyst job descriptionShow details
Expires: March, 2022 / 45 People Used

Senior Help Desk Analyst Salary In United States


Preview3 hours ago The average salary for a Senior Help Desk Analyst is $21.37 per hour in United States. Learn about salaries, benefits, salary satisfaction and where you could earn the most.

Show more

Category: Service desk analyst job descriptionShow details
Expires: August, 2022 / 51 People Used

Senior Help Desk Analyst Salary PayScale


Preview2 hours ago The average salary for a Senior Help Desk Analyst is $50,000. Visit PayScale to research senior help desk analyst salaries by city, experience, skill, employer and more.

Show more

Category: Tier 1 help desk responsibilitiesShow details
Expires: January, 2022 / 45 People Used

Senior Help Desk Analyst Annual Salary ($55,176 Avg Jul


Preview9 hours ago $36,000 - $69,000. How much do Senior Help Desk Analyst jobs pay a year? The average annual pay for a Senior Help Desk Analyst Job in the US is $55,176 a year.

Show more

Category: Ibm help desk analyst salaryShow details
Expires: July, 2022 / 62 People Used

Senior Help Desk Analyst Salaries In The United States For


Preview8 hours ago Siemens Senior Help Desk Analyst in the United States makes about $39,000 per year. What do you think? Indeed.com estimated this salary based on data from 1 employees, users and past and present job ads. Tons of great salary information on Indeed.com

Rating: 4/5(10.5K)

Show more

Category: Tier 2 help desk dutiesShow details
Expires: September, 2022 / 65 People Used

Senior Help Desk Analyst Salaries SimplyHired


Preview3 hours ago The average salary for Senior Help Desk Analyst jobs is $44,974.* Top 10 Related Jobs and Salaries Click a salary below to compare with Senior Help Desk Analyst salaries.

Show more

Category: Help desk analyst skillsShow details
Expires: June, 2022 / 53 People Used

Salary: Help Desk Analyst Glassdoor


Preview5 hours ago The national average salary for a Help Desk Analyst is $44,436 per year in United States. Filter by location to see a Help Desk Analyst salaries in your area. Salaries estimates are based on 2170 salaries submitted anonymously to Glassdoor by a Help Desk Analyst employees.

Show more

Category: Login FaqShow details
Expires: June, 2022 / 44 People Used

Senior Help Desk Analyst Salary In Washington State


Preview6 hours ago The average salary for a Senior Help Desk Analyst is $24.14 per hour in Washington State. Learn about salaries, benefits, salary

Show more

Category: Login FaqShow details
Expires: January, 2022 / 60 People Used

Senior Help Desk Analyst Salary In Texas Indeed


Preview6 hours ago The average salary for a Senior Help Desk Analyst is $17.07 per hour in Texas. Learn about salaries, benefits, salary satisfaction and where you could earn the most.

Show more

Category: Login FaqShow details
Expires: August, 2022 / 58 People Used

Help Desk Support, Sr. Salary Salary.com


Preview6 hours ago The average Help Desk Support, Sr. salary in the United States is $64,495 as of September 27, 2021, but the range typically falls between $57,346 and $72,846. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Show more

Category: Login FaqShow details
Expires: January, 2022 / 52 People Used

Help Desk Analyst Salary Salary.com


Preview1 hours ago How much does a Help Desk Analyst make in the United States? The average Help Desk Analyst salary in the United States is $46,617 as of September 27, 2021, but the salary range typically falls between $41,710 and $52,265.Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you …

Show more

Category: Login FaqShow details
Expires: June, 2022 / 48 People Used

Senior Help Desk Analyst Jobs, Employment Indeed.com


Preview9 hours agoSenior Help Desk Analyst. Florida International University 4.3. Miami, FL. $36,000 - $40,000 a year. Supports FIU Students, Faculty, and Staff via Call Center and Walkup support with a variety of types of technologies provided by Division of Information…. 10 days ago ·.

Show more

Category: Login FaqShow details
Expires: March, 2022 / 66 People Used

Senior Help Desk Analyst Salary In Winchester, VA


Preview8 hours ago The estimated salary for a Senior Help Desk Analyst is $22.66 per hour in Winchester, VA. Learn about salaries, benefits, salary satisfaction and where you could earn the most.

Show more

Category: Login FaqShow details
Expires: September, 2022 / 63 People Used

Assemblers Senior Help Desk Analyst Salaries Glassdoor


Preview9 hours ago Average salaries for Assemblers Senior Help Desk Analyst: $37,962. Assemblers salary trends based on salaries posted anonymously by Assemblers employees.

Show more

Category: Login FaqShow details
Expires: May, 2022 / 70 People Used

Salary: Help Desk Senior Glassdoor


Preview4 hours ago The national average salary for a Help Desk Senior is $59,333 per year in United States. Filter by location to see a Help Desk Senior salaries in your area. Salaries estimates are based on 457 salaries submitted anonymously to Glassdoor by a Help Desk Senior employees.

Show more

Category: Login FaqShow details
Expires: May, 2022 / 51 People Used

Senior Technical Support Analyst Salary PayScale


PreviewJust Now The average salary for a Senior Technical Support Analyst is $66,265. Visit PayScale to research senior technical support analyst salaries by city, experience, skill, employer and more.

Show more

Category: Login FaqShow details
Expires: September, 2022 / 66 People Used

How To Become A Senior Help Desk Analyst: Jobs, Career


Preview3 hours ago Average Salary for a Senior Help Desk Analyst. Senior Help Desk Analysts in America make an average salary of $60,056 per year or $29 per hour. The top 10 percent makes over $67,000 per year, while the bottom 10 percent under $53,000 per year. Average Salary.

Estimated Reading Time: 5 mins

Show more

Category: Login FaqShow details
Expires: May, 2022 / 73 People Used

Senior Help Desk Analyst Salary In Atlanta, GA


Preview5 hours ago The average salary for a Senior Help Desk Analyst is $24.15 per hour in Atlanta, GA. Learn about salaries, benefits, salary satisfaction and where you could earn the most.

Show more

Category: Login FaqShow details
Expires: June, 2022 / 65 People Used

Senior Service Desk Analyst Jobs Glassdoor


Preview8 hours ago Search Senior service desk analyst jobs. Get the right Senior service desk analyst job with company ratings & salaries. 1,696 open jobs for Senior service desk analyst.

Show more

Category: Login FaqShow details
Expires: March, 2022 / 63 People Used

Help Desk Support Salary Salary.com


Preview3 hours ago The average Help Desk Support salary in the United States is $54,286 as of September 27, 2021, but the range typically falls between $48,501 and $61,418. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Show more

Category: Login FaqShow details
Expires: June, 2022 / 57 People Used

Help Desk Analyst Hourly Pay PayScale


PreviewJust Now An entry-level Help Desk Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.42 based on 82 salaries.

Show more

Category: Login FaqShow details
Expires: August, 2022 / 60 People Used

Technical Support Specialist Salary Range IT Jobs & Courses


PreviewJust Now Job Title 2018 Salary 2019 Salary 2020 Salary 2-Year Change; Computer Repair Technician: $32,000 - $54,000: $32,500 - $55,250: $33,500 - $55,500 + 3.5%: Help Desk / Tech Support

Show more

Category: Login FaqShow details
Expires: April, 2022 / 87 People Used

Help Desk Analyst Salary And Job Description Robert Half


Preview2 hours agoHelp desk analysts are in demand and, according to the 2020 Robert Half Technology Salary Guide, the midpoint salary for a Tier 1 support role is $40,500. The midpoint salary for a Tier 2 role is $50,000 and for Tier 3 it's $60,250. Use our Salary Calculator to adjust these figures for your city.

Estimated Reading Time: 4 mins

Show more

Category: Login FaqShow details
Expires: July, 2022 / 81 People Used

Salary: Senior Help Desk Analyst In Washington, DC Glassdoor


Preview1 hours ago The average salary for Senior Help Desk Analyst is $73,594 per year in Washington, DC Area. Salaries estimates are based on 12 salaries submitted anonymously to Glassdoor by Senior Help Desk Analyst employees in Washington, DC Area.

Show more

Category: Login FaqShow details
Expires: January, 2022 / 86 People Used

Senior Help Desk Technician Annual Salary ($57,393 Avg


Preview2 hours ago A Senior Help Desk Technician in your area makes on average $63,476 per year, or $6,083 (11%) more than the national average annual salary of $57,393. Connecticut ranks number 3 out of 50 states nationwide for Senior Help Desk Technician salaries.

Show more

Category: Login FaqShow details
Expires: May, 2022 / 81 People Used

Salary: Senior Helpdesk Analyst In San Jose, CA Glassdoor


Preview7 hours ago The average salary for a Senior Helpdesk Analyst is $60,233 per year in San Jose, CA Area. Salaries estimates are based on 135 salaries submitted anonymously to Glassdoor by a Senior Helpdesk Analyst employees in San Jose, CA Area.

Show more

Category: Login FaqShow details
Expires: August, 2022 / 85 People Used

Salary: Senior Help Desk Analyst In Charlotte, NC Glassdoor


Preview6 hours ago The average salary for a Senior Help Desk Analyst is $46,773 per year in Charlotte, NC Area. Salaries estimates are based on 115 salaries submitted anonymously to Glassdoor by a Senior Help Desk Analyst employees in Charlotte, NC Area.

Show more

Category: Login FaqShow details
Expires: December, 2022 / 88 People Used

Senior Technical Support Analyst With Help Desk / Desktop


Preview2 hours ago The average salary for a Senior Technical Support Analyst with Help Desk / Desktop Support (Tier 2) skills is $58,880. Visit PayScale to research senior technical support analyst salaries

Show more

Category: Login FaqShow details
Expires: August, 2022 / 87 People Used

Salary Help Desk Analyst CareerBuilder


Preview4 hours agoHelp Desk Analyst. A Help Desk Analyst typically earns between $41,500 and $155,500 annually with a median salary of $76,500. Other factors such as company size and industry play a role in determining an individual’s pay.

Show more

Category: Mining.comShow details
Expires: September, 2022 / 69 People Used

Help Desk Support Sr. Salaries By Education, Experience


Preview7 hours ago The average Help Desk Support Sr. salary in the United States is $81,105 as of September 27, 2021. The range for our most popular Help Desk Support Sr. positions (listed below) typically falls between $31,696 and $130,514. Keep in mind that salary ranges can vary widely depending on many important factors, including position, education, certifications, additional skills, and …

Show more

Category: Login FaqShow details
Expires: June, 2022 / 87 People Used

Help Desk Support, Sr. Job Description Salary.com


Preview4 hours ago The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. Employers: Find Surveys For This Job.

Show more

Category: Login FaqShow details
Expires: December, 2022 / 82 People Used

Technical Support Analyst III Salary Salary.com


Preview5 hours ago The average Technical Support Analyst III salary in the United States is $97,644 as of September 27, 2021, but the range typically falls between $86,991 and $110,258. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Show more

Category: Login FaqShow details
Expires: August, 2022 / 81 People Used

Average Help Desk Analyst Salary 2021: By State & Field


Preview3 hours ago The average help desk analyst salary is $38,492 per year, or $18.51 per hour, in the United States. Those in the lower 10%, such as entry-level positions, only make about $28,000 a year. Meanwhile, the top 10% are sitting pretty with an average salary of $52,000. Many of help desk analysts seem to be drawn to technology and finance companies.

Show more

Category: Login FaqShow details
Expires: December, 2022 / 94 People Used

The Average Pay For A Senior Help Desk Administrator


Preview1 hours ago Experience is often the most influential factor for salaries, but so is company size. Computer support specialists earn more at larger companies than at smaller ones. At the senior level, a help-desk administration can expect to earn $51,033 a year at a small company, $54,900 a year at a midsize company and $59,214 a year at a large company.

Show more

Category: Login FaqShow details
Expires: March, 2022 / 88 People Used

Help Desk Support Salary In Denver, CO Salary.com


Preview3 hours ago The average Help Desk Support salary in Denver, CO is $54,900 as of September 27, 2021, but the range typically falls between $49,050 and $62,112. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Show more

Category: Login FaqShow details
Expires: December, 2022 / 86 People Used

Salary: Help Desk Analyst Glassdoor


Preview4 hours ago The national average salary for Help Desk Analyst is $49,407 per year in Canada. Filter by location to see Help Desk Analyst salaries in your area. Salaries estimates are based on 153 salaries submitted anonymously to Glassdoor by Help Desk Analyst

Show more

Category: Login FaqShow details
Expires: June, 2022 / 73 People Used

Senior Help Desk Analyst Job In Baton Rouge, LA At


Preview6 hours ago Republic Finance is seeking an experienced Sr. Help Desk Analyst to join our IT team! At Republic Finance, we are building a leading consumer lending company. In business for over 60 years, we are proud to be a trusted lender in over 230 communities in 10 states and we continue to expand into new states each year!

Show more

Category: Login FaqShow details
Expires: January, 2022 / 89 People Used

Senior Help Desk Analyst Salary In Australia Indeed


Preview2 hours ago The average salary for a Senior Help Desk Analyst is $62,210 per year in Australia. Learn about salaries, benefits, salary satisfaction and where you could earn the most.

Show more

Category: Login FaqShow details
Expires: February, 2022 / 91 People Used

Senior Help Desk Analyst Salary In Canada


Preview2 hours ago The average salary for a Senior Help Desk Analyst is $46,567 per year in Canada. Learn about salaries, benefits, salary satisfaction and where you could earn the most.

Show more

Category: Login FaqShow details
Expires: January, 2022 / 81 People Used

Senior Help Desk Analyst Salary In United Kingdom


Preview2 hours ago The average salary for a Senior Help Desk Analyst is £29,735 per year in United Kingdom. Learn about salaries, benefits, salary satisfaction and where you could earn the most.

Show more

Category: Login FaqShow details
Expires: September, 2022 / 90 People Used

Entry Level Help Desk Analyst Annual Salary ($44,897 Avg


Preview4 hours ago An Entry Level Help Desk Analyst in your area makes on average $45,961 per year, or $1,064 (2%) more than the national average annual salary of $44,897. ranks number 1 out of 50 states nationwide for Entry Level Help Desk Analyst salaries.

Show more

Category: Login FaqShow details
Expires: July, 2022 / 99 People Used

Senior Help Desk Analyst Salary In Toronto, ON


Preview4 hours ago The average salary for a Senior Help Desk Analyst is $44,314 per year in Toronto, ON. Learn about salaries, benefits, salary satisfaction and where you could earn the …

Show more

Category: Login FaqShow details
Expires: June, 2022 / 89 People Used

Salary: Senior IT Helpdesk Analyst Glassdoor


PreviewJust Now The national average salary for a Senior IT Helpdesk Analyst is £30,332 per year in United Kingdom. Filter by location to see a Senior IT Helpdesk Analyst salaries in your area. Salaries estimates are based on 15 salaries submitted anonymously to Glassdoor by a Senior IT Helpdesk Analyst employees.

Show more

Category: Login FaqShow details
Expires: May, 2022 / 89 People Used

Help Desk Support Assistant Salary In Detroit, MI Salary.com


Preview4 hours ago The base salary for Help Desk Support Assistant ranges from $41,901 to $52,560 with the average base salary of $46,910. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $42,572 to $53,773 with the …

Show more

Category: Login FaqShow details
Expires: January, 2022 / 106 People Used

Robert Half Senior Help Desk Analyst Salaries In Canada


Preview1 hours ago Explore Robert Half Senior Help Desk Analyst salaries in Canada collected directly from employees and jobs on Indeed.

Rating: 3.9/5(12.6K)

Show more

Category: Login FaqShow details
Expires: June, 2022 / 102 People Used

Senior Technical Support Analyst With Help Desk / Desktop


Preview2 hours ago The average salary for a Senior Technical Support Analyst with Help Desk / Desktop Support (Tier 2) skills in United Kingdom is £29,731. Visit PayScale to research senior technical support

Show more

Category: Login FaqShow details
Expires: August, 2022 / 105 People Used

Senior Technical Support Analyst Salary At Accenture In


Preview9 hours ago The average salary for a Senior Technical Support Analyst at Accenture in India is ₹924,324. Visit PayScale to research senior technical support analyst salaries by city, experience, skill

Show more

Category: Login FaqShow details
Expires: June, 2022 / 104 People Used

All Time (48 Results)Past 24 HoursPast WeekPast month

Please leave your comments here:

Brand Listing

Frequently Asked Questions

How much does a help desk analyst make?

If you are thinking of becoming a Help Desk Analyst or planning the next step in your career, find details about the role, the career path and salary trajectory of a Help Desk Analyst. Below are the most recent help desk analyst salary reports.

What are senior help desk analyst jobs in San Diego?

The Senior Help Desk Analyst will provide technical assistance to users by answering questions, resolving computer/network problems for IHS in person, telephone… View all Imaging Healthcare Specialists jobs in San Diego, CA - San Diego jobs Salary Search: Senior Application Specialist salaries in San Diego, CA

How much does a Senior Technical Support Analyst make?

The average salary for a Senior Technical Support Analyst is $65,540.

How much does a help desk support, sr.make?

How much does a Help Desk Support, Sr. make in the United States? The average Help Desk Support, Sr. salary in the United States is $64,152 as of June 28, 2021, but the range typically falls between $57,042 and $72,458.

Sours: https://www.login-faq.com/senior-help-desk-analyst-salary/
  1. Versa vent
  2. Roblox model
  3. Sinister toy freddy
  4. Johnnys seeds

Senior Help Desk Analyst Salary

Listing Results Senior Help Desk Analyst Salary

Senior Help Desk Analyst Salaries in the United States for

8 hours ago Siemens Senior Help Desk Analyst in the United States makes about $39,000 per year. What do you think? Indeed.com estimated this salary based on data from 1 employees, users and past and present job ads. Tons of great salary information on Indeed.com

Rating: 4/5(10.5K)

Preview / Show more

See Also: Senior help desk analyst salary  Show details

Senior Help Desk Analyst Salary PayScale

2 hours ago The average salary for a Senior Help Desk Analyst is $50,000. Visit PayScale to research senior help desk analyst salaries by city, experience, skill, employer and more.

Preview / Show more

See Also: Help desk analyst ii salary  Show details

Senior Help Desk Analyst Salaries SimplyHired

3 hours ago The average salary for Senior Help Desk Analyst jobs is $44,974.* Top 10 Related Jobs and Salaries Click a salary below to compare with Senior Help Desk Analyst salaries.

Location: Milwaukee, WI

Preview / Show more

See Also: Ibm help desk analyst salary  Show details

Help Desk Analyst I Salary Salary.com

3 hours ago The average Help Desk Analyst I salary in the United States is $46,617 as of September 27, 2021, but the salary range typically falls between $41,710 and $52,265. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Preview / Show more

See Also: It service desk analyst salary  Show details

Salary: Help Desk Analyst Glassdoor

5 hours ago The national average salary for a Help Desk Analyst is $44,436 per year in United States. Filter by location to see a Help Desk Analyst salaries in your area. Salaries estimates are based on 2170 salaries submitted anonymously to Glassdoor by a Help Desk Analyst employees.

Preview / Show more

See Also: Help desk analyst jobs  Show details

Senior Help Desk Analyst salary in Washington State

6 hours ago The average salary for a Senior Help Desk Analyst is $24.14 per hour in Washington State. Learn about salaries, benefits, salary satisfaction and where you could earn the most.

Preview / Show more

See Also: Help desk support analyst  Show details

Help Desk Analyst Annual Salary ($45,336 Avg Oct 2021

2 hours ago A Help Desk Analyst in your area makes on average $46,409 per year, or $1,073 (2%) more than the national average annual salary of $45,336. ranks number 1 out of 50 states nationwide for Help Desk Analyst salaries.

Preview / Show more

See Also: Help desk analyst  Show details

Help Desk Support, Sr. Salary Salary.com

6 hours ago The average Help Desk Support, Sr. salary in the United States is $64,495 as of September 27, 2021, but the range typically falls between $57,346 and $72,846. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Preview / Show more

See Also: Support Number, Education  Show details

Salary: Help Desk Senior Glassdoor

4 hours ago The national average salary for a Help Desk Senior is $59,333 per year in United States. Filter by location to see a Help Desk Senior salaries in your area. Salaries estimates are based on 457 salaries submitted anonymously to Glassdoor by a Help Desk Senior employees.

Preview / Show more

See Also: Phone Number  Show details

Help Desk Analyst Salary and Job Description Robert Half

2 hours agoHelp desk analysts are in demand and, according to the 2020 Robert Half Technology Salary Guide, the midpoint salary for a Tier 1 support role is $40,500. The midpoint salary for a Tier 2 role is $50,000 and for Tier 3 it's $60,250. Use our Salary Calculator to adjust these figures for your city.

Estimated Reading Time: 4 mins

Preview / Show more

See Also: Support Number, Tech Support  Show details

Help Desk Analyst Hourly Pay PayScale

Just Now An entry-level Help Desk Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.42 based on 82 salaries.

Preview / Show more

See Also: Phone Number  Show details

Senior Help Desk Technician Annual Salary ($57,393 Avg

2 hours ago As of Oct 7, 2021, the average annual pay for a Senior Help Desk Technician in the United States is $57,393 a year. Just in case you need a simple salary calculator, that works out to be approximately $27.59 an hour. This is the equivalent of $1,104/week or $4,783/month.

Preview / Show more

See Also: Tech Support  Show details

Help Desk Support Sr. Salaries by education, experience

7 hours ago The average Help Desk Support Sr. salary in the United States is $81,105 as of September 27, 2021. The range for our most popular Help Desk Support Sr. positions (listed below) typically falls between $31,696 and $130,514. Keep in mind that salary ranges can vary widely depending on many important factors, including position, education, certifications, additional skills, and the number of

Preview / Show more

See Also: Support Number, Education  Show details

How to Become A Senior Help Desk Analyst: Jobs, Career

3 hours ago Average Salary for a Senior Help Desk Analyst. Senior Help Desk Analysts in America make an average salary of $60,056 per year or $29 per hour. The top 10 percent makes over $67,000 per year, while the bottom 10 percent under $53,000 per year. Average Salary.

Estimated Reading Time: 5 mins

Preview / Show more

See Also: Phone Number  Show details

Technical Support Specialist Salary Range IT Jobs & Courses

Just Now Job Title 2018 Salary 2019 Salary 2020 Salary 2-Year Change; Computer Repair Technician: $32,000 - $54,000: $32,500 - $55,250: $33,500 - …

Preview / Show more

See Also: Technical Support, Support Number  Show details

Help Desk Analyst Salaries, Average Salary & Jobs Pay

Just NowHelp Desk Analyst average salary is $45,487, median salary is $42,260 with a salary range from $32,947 to $64,480. Help Desk Analyst salaries are collected from government agencies and companies. Each salary is associated with a real job position. Help Desk Analyst salary statistics is not exclusive and is for reference only.

Preview / Show more

See Also: Media  Show details

The Average Pay for a Senior Help Desk Administrator

1 hours ago Experience is often the most influential factor for salaries, but so is company size. Computer support specialists earn more at larger companies than at smaller ones. At the senior level, a help-desk administration can expect to earn $51,033 a year at a small company, $54,900 a year at a midsize company and $59,214 a year at a large company.

Preview / Show more

See Also: Support Number, Computer  Show details

Salary: Help Desk Analyst Glassdoor

4 hours ago The national average salary for Help Desk Analyst is $49,407 per year in Canada. Filter by location to see Help Desk Analyst salaries in your area. Salaries estimates are based on 153 salaries submitted anonymously to Glassdoor by Help Desk Analyst employees.

Preview / Show more

See Also: Phone Number  Show details

Help Desk Support Analyst Salaries CareerBliss

3 hours ago 179 Help Desk Support Analyst Salaries. Help Desk Support Analysts earn $41,000 annually on average, or $20 per hour, which is 47% less than the national average for all working Americans.Our data indicates that the best paid Help Desk Support Analysts work for CACI at $58,000 annually while the lowest paid Help Desk Support Analysts work for Northern Illinois University earning approximately

Preview / Show more

See Also: Support Number, Databases  Show details

Salary Service Desk Analyst CareerBuilder

7 hours agoService Desk Analyst. A Service Desk Analyst typically earns between $41,500 and $168,000 annually with a median salary of $79,000. Other factors such as company size and industry play a role in determining an individual’s pay.

Preview / Show more

See Also: Media  Show details

Help Desk Salaries by education, experience, location and

5 hours ago The average Help Desk salary in the United States is $84,631 as of August 27, 2021. The range for our most popular Help Desk positions (listed below) typically falls between $38,980 and $130,281. Keep in mind that salary ranges can vary widely depending on many important factors, including position, education, certifications, additional skills, and the number of years you have spent …

Preview / Show more

See Also: Education  Show details

Help Desk Analyst Job Description JobHero

3 hours agoHelp Desk Analyst Salary. The Bureau of Labor Statistics (BLS) reports that the median annual salary for help desk analysts is $49,390. Those in the 10th percentile make $29,440 annually, while those in the top percent can earn a median annual wage of $82,160.

Preview / Show more

See Also: Media  Show details

Salary: Senior Service Desk Analyst Glassdoor

7 hours ago Low. £29K. Average. £39K. High. No additional cash compensation has been reported for this role. The national average salary for Senior Service Desk Analyst is £29,152 per year in United Kingdom. Filter by location to see Senior Service Desk Analyst salaries in your area. Salaries estimates are based on 54 salaries submitted anonymously to

Preview / Show more

See Also: Phone Number  Show details

Help Desk Technician Training, IT Support Jobs, Salary

7 hours agoHelp desk technician average salary (USA): $48,000. Help Desk Technician Salary $48,000. Average starting wages for help desk technicians and related positions: Help Desk Technician Tier 1: $35,000. Computer Repair Technician: $37,000. Help Desk Technician Tier 2: $43,000. Help Desk Technician Tier 3: $52,000.

Estimated Reading Time: 6 mins

Preview / Show more

See Also: Support Number, Tech Support  Show details

Service Desk Analyst Definition, Job description, Salary

7 hours agoSalary. As per Payscale salary estimates, Service Desk Analysts in the United States earn on average $45,470 per year. Part-time employment provides a great option for those looking to boost their career and future opportunities. FieldEngineer.com offers excellent and often exclusive opportunities for freelance Service Desk Analysts.

Preview / Show more

See Also: Cell Phone  Show details

Senior Help Desk Technician Salaries CareerBliss

5 hours ago 106 Senior Help Desk Technician Salaries. Senior Help Desk Technicians earn $50,000 annually on average, or $24 per hour, which is 28% less than the national average for all working Americans.Our data indicates that the best paid Senior Help Desk Technicians work for Celgene at $73,000 annually while the lowest paid Senior Help Desk Technicians work for Brandeis University earning

Preview / Show more

See Also: Tech Support, Databases  Show details

Service Desk Analyst Salaries, Average Salary & Jobs Pay

3 hours ago 75. 25. 38. Service Desk Analyst average salary is $45,664, median salary is $44,533 with a salary range from $31,512 to $70,000. Service Desk Analyst salaries are collected from government agencies and companies. Each salary is associated with a real job position. Service Desk Analyst salary statistics is not exclusive and is for reference only.

Preview / Show more

See Also: Media  Show details

Salary: Help Desk Analyst Glassdoor

7 hours ago The national average salary for a Help Desk Analyst is £24,982 per year in United Kingdom. Filter by location to see a Help Desk Analyst salaries in your area. Salaries estimates are based on 69 salaries submitted anonymously to Glassdoor by a Help Desk Analyst employees.

Preview / Show more

See Also: Phone Number  Show details

Salary: Senior Technical Support Analyst Glassdoor

9 hours ago 39 salaries. $46K. Low. $66K. Average. $93K. High. No additional cash compensation has been reported for this role. The national average salary for a Senior Technical Support Analyst is $65,537 per year in Canada.

Preview / Show more

See Also: Technical Support, Support Number  Show details

Average Help Desk Support Salary in 2018 Infosec Resources

Just Now The average salary for most help desk jobs is about $40,000 each year. You can see from the image below that management makes the most with telecom technicians making the next highest amount. A support representative makes about $30,000 each year and a senior help desk tech makes about $56,000 each year. The help desk job outlook is very good

Preview / Show more

See Also: Support Number, Tech Support  Show details

Urgent! Help desk support engineer jobs in Phoenix, AZ

4 hours ago Search and apply for the latest Help desk support engineer jobs in Phoenix, AZ. Verified employers. Competitive salary. Full-time, temporary, and part-time jobs. Job email alerts. Free, fast and easy way find a job of 763.000+ postings in Phoenix, AZ and other big cities in USA.

Preview / Show more

See Also: Support Number  Show details

Service Desk Analyst Job Description Betterteam

3 hours agoService Desk Analyst Responsibilities: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.

Preview / Show more

See Also: Phone Number, Office  Show details

9,000+ Senior Helpdesk Analyst jobs in United States (461 new)

8 hours ago Today’s top 9,000+ Senior Helpdesk Analyst jobs in United States. Leverage your professional network, and get hired. New Senior Helpdesk Analyst jobs added daily.

Preview / Show more

See Also: Phone Number  Show details

6,000+ Senior Service Desk Analyst jobs in United States

2 hours ago Today’s top 6,000+ Senior Service Desk Analyst jobs in United States. Leverage your professional network, and get hired. New Senior Service Desk Analyst jobs added daily.

Preview / Show more

See Also: Phone Number  Show details

Service Desk Support Analyst: Roles and Responsibilities

5 hours ago A variety of training can help you improve as a service desk analyst. The Service Desk Institute, an industry leader, offers professional certifications in a variety of service desk roles, including: Service Desk Analyst; Senior Analyst to Manager; Service Desk Manager; Each certification builds on the last, so start with these certification steps.

Preview / Show more

See Also: Support Number, Trains  Show details

Assurant Employment and Reviews SimplyHired

4 hours agoSenior Help Desk Analyst Atlanta, GA Jul 19, 2012. A typical day is sitting for 10 hours chained to a desk fixing cell phones. The starting salary does not meet current market rates. Answered Mar 30, 2021. Very low paying company with minimal annual compensations, couldn’t the pay scale be re-evaluated and dispersed better ?

Preview / Show more

See Also: Cell Phone, Phone Number  Show details

What Does A Help Desk Technician Do? Jobs, Salary

1 hours agoSalary expectations. The average hourly rate for a help desk technician ranges from $12 to $44, but freelance workers have more control over their income. Salaries increase significantly in line with experience, with an entry level technician starting on around $35,000 per year. This rises to just under $70,000 for a lead help desk technician.

Preview / Show more

See Also: Tech Support  Show details

Desktop Support Jobs in Calgary, AB (with Salaries) 2021

7 hours ago Desktop Support Analyst (Mac OS Focus) Proactis Solutions. Calgary, AB. $40,000 - $50,000 a year. Connecting with clients for remote or phone support whenever it is most efficient, aiming to minimize back and forth on issues. 30+ days ago·.

Preview / Show more

See Also: Phone Number, Support Number  Show details

Check average Service Desk Analyst salary Service Desk

6 hours ago What is the average salary for Service Desk Analyst jobs? The average salary for Service Desk Analyst jobs is £25,000. Read on to find out how much Service Desk Analyst jobs pay across various UK locations and industries.

Preview / Show more

See Also: Phone Number  Show details

Service Desk Analyst Job Description, Key Duties and

3 hours ago Customer support abilities using application software, customer service orientation, and phone handling skills are required to work as a service desk analyst. Other qualities also commonly required to work in this role include strong communications and interpersonal skills, …

Preview / Show more

See Also: Phone Number, Customer Service  Show details

Top 20 Service Desk Analyst Interview Questions MindMajix

2 hours ago If you're looking for Service Desk Analyst Interview Questions for Experienced or Freshers, you are in right place. There are a lot of opportunities from many reputed companies in the world. According to research, the Service Desk Analyst has a market share of about 11.0%

Preview / Show more

See Also: Phone Number  Show details

17 Help Desk Interview Questions Robert Half

9 hours agoHelp desk staff, especially Tier 1 workers, need to be able to deal with unhappy people and diffuse difficult situations. 14. Tell me about a time you went the extra mile. Top help desk analysts understand the importance of going above and beyond to ensure callers’ issues are fully resolved so tickets aren’t re-opened.

Preview / Show more

See Also: Phone Number  Show details

IBM Salaries in India AmbitionBox

9 hours ago IBM employees rate the overall salary and benefits package 3.2/5 stars. What is the highest salary in IBM? The highest-paying job at IBM is a Associate Partner with a salary of ₹76.3 Lakhs per year. The top 10% of employees earn more than ₹16.5 lakhs per year. The top 1% earn more than a whopping ₹30.98 lakhs per year.

Preview / Show more

See Also: Phone Number  Show details

Help Desk Job Description Sample Monster.com

8 hours agoHelp Desk Job Description Template. This help desk job description sample can assist in creating a job application that will attract candidates who are qualified for the job. Feel free to revise this job description to meet your specific duties and requirements. And if you’d like some additional ideas about what to include, browse our help

Preview / Show more

See Also: Phone Number  Show details

IT Service Desk Resume Samples Velvet Jobs

3 hours ago IT Service Desk, Department Manager Resume Examples & Samples. Provide mentoring and leadership for the department. Create and execute departmental business plan. Create and manage departmental budget. Monitor department and project related spending to insure spending aligns with …

Preview / Show more

See Also: Business  Show details

Thank You Email Letter After an Interview (Template + Sample)

9 hours ago Recipients’ full name. Address. Date. Subject: Phone interview follow-up/ Thank You for the Phone interview. Dear Ms. / Mr. /Dr. Smith, I am writing this note to thank you for giving me the opportunity to discuss the specifics of your organizations’ innovative internship program. I also would like to take this chance to thank you for taking the time to discuss how my qualifications fit in

Preview / Show more

See Also: Phone Number  Show details

Urgent! Senior service desk jobs in Newark, NJ October

6 hours ago Search and apply for the latest Senior service desk jobs in Newark, NJ. Verified employers. Competitive salary. Full-time, temporary, and part-time jobs. Job email alerts. Free, fast and easy way find a job of 1.008.000+ postings in Newark, NJ and other big cities in USA.

Preview / Show more

See Also: Phone Number  Show details

All Time (47 Results)Past 24 HoursPast WeekPast month

Please leave your comments here:

New Contact Listing

Frequently Asked Questions

How much does a help desk analyst make?

If you are thinking of becoming a Help Desk Analyst or planning the next step in your career, find details about the role, the career path and salary trajectory of a Help Desk Analyst. Below are the most recent help desk analyst salary reports.

How much does a help desk support srmake?

How much does a Help Desk Support, Sr. make in the United States? The average Help Desk Support, Sr. salary in the United States is $64,152 as of June 28, 2021, but the range typically falls between $57,042 and $72,458.

Whats the average salary for a help desk technician?

You can expect to start off at about $36,000 each year. This is the average starting salary for most IT help desk technician jobs. As you get more experience, you can see that salaries increase up to $82,000 each year. The average salary for most help desk jobs is about $40,000 each year.

Where can i find a service desk analyst?

Fieldengineer.com is a platform that provides some of the best opportunities for freelance Service Desk Analysts, as it reaches across the world. Service Desk Analyst positions called the as old way of entrance into information technology department for many professionals.

Sours: https://www.webcontactus.com/senior-help-desk-analyst-salary/

41 Honest Help Desk Analyst Salaries

41 Honest Help Desk Analyst Salaries

Landing a job as a help desk analyst tends to be the first step — not the last — in someone’s career path. Many IT professionals who started out as help desk analysts have since moved on to earning great salaries. That’s not to say a help desk analyst’s salary is bad, but depending on where you live and work, it might feel lacking. But the job can often lead to much bigger and better salaries in more complex and challenging careers.

So for those who are starting out as help desk analysts, the question becomes what your job should pay you. The first lesson is location: fair salaries for help desk analysts change a lot based on where you work. Experience and training also matter a lot. Most help desk analyst positions are bare-bones entry-level. But with training and certifications, you can prove yourself more valuable and earn better salaries.

As a service to IT professionals who are looking for jobs, we’ve collected salary information for help desk analysts all over the country. It can also benefit help desk analysts already working who want to make sure they’re getting paid the right amount. Read on and learn not just what the picture of salaries looks like nationwide and on a state-by-state basis, but what you can do to improve your outlook

What is a Help Desk Analyst?

A help desk analyst is often the first line of defense for a customer service/customer support team. Broadly speaking, help desk analysts are often the people who receive the initial inquiry from a customer and decide whether it’s a routine issue that they can fix or something that needs more advanced support.

Intro to Networking

Related training from CBT Nuggets

Start training

Intro to Networking

Help desk analysts spend a lot of their time with clients and customers. Sometimes over the phone, sometimes via email or live chat. One of the most valuable things a help desk analyst can do for any company is filter. In the medical world, it’s known as triage. In the IT world, a help desk analyst recognizes the relatively simple hardware, software or network issues that they can fix quickly, then does so. But they also recognize the more complex issues and send those to the right people.

Help desk analysts tend to be paid entry-level salaries. That’s because their responsibilities often don’t include dealing with complex issues. But as a help desk analyst learns more about hardware, software and network troubleshooting, management and configuration, they can look forward to an increased salary and job prospects.

41 Real Salaries for Help Desk Analysts

Now that you have a sense of what a help desk analyst does, let’s inspect salaries. We wanted to get snapshots that explain salaries for help desk analysts around the country. As you’ll see, the national average and state-by-state averages look pretty different. But even inside the same states, different cities have very different salary averages.

To gather all this salary information for help desk analysts, we extracted information from job sites, we found job descriptions of existing positions and job postings for openings. We compiled all the information and sorted it by city and state.

Then, as we looked at the national average, we saw the numbers splitting into three different ranges: a high-end average, low-end average and an overall average. So we split the salary information into those three ranges to give you a sense of all the possibilities. Low-end averages tend to be entry-level positions, while high-end averages represent jobs with greater responsibilities and experience expectations.

  • The national average salary for a Help Desk Analyst is $40,000.
  • The average high for a Help Desk Analyst is $45,000.
  • The average low for a Help Desk Analyst is $29,500.

Those are the national numbers. But look at this chart of 41 help desk analyst salaries. You’ll see that some cities differ from the national averages quite a bit.

City

State

Low-end Average

Average

High-end Average

Bayamon

PR

$20,000

$27,383

$28,000

Rochester

NY

$25,000

$34,458

$35,000

Knoxville

TN

$26,000

$35,623

$36,000

Jackson

MS

$27,000

$36,292

$37,000

Tucson

AZ

$27,000

$36,832

$37,000

Augusta

GA

$27,000

$36,958

$37,000

Sioux Falls

SD

$27,000

$37,101

$38,000

Little Rock

AR

$28,000

$37,507

$38,000

Savannah

GA

$28,000

$37,676

$38,000

Pittsburgh

PA

$28,000

$38,153

$39,000

Jacksonville

FL

$28,000

$38,595

$39,000

Newport News

VA

$28,000

$38,676

$39,000

Tampa

FL

$28,000

$38,698

$39,000

Nashville

TN

$29,000

$39,088

$39,000

Cleveland

OH

$30,000

$40,474

$41,000

Los Angeles

CA

$34,000

$46,457

$47,000

Tallahassee

FL

$26,000

$35,353

$47,000

Springfield

MO

$26,000

$35,378

$47,000

Sacramento

CA

$35,000

$46,948

$47,000

Seattle

WA

$35,000

$47,032

$48,000

San Diego

CA

$35,000

$47,136

$48,000

Paterson

NJ

$35,000

$47,162

$48,000

New York

NY

$35,000

$47,162

$48,000

Columbus

GA

$26,000

$35,728

$48,000

McAllen

TX

$26,000

$35,828

$48,000

Montgomery

AL

$27,000

$36,097

$48,000

Washington

DC

$35,000

$47,740

$48,000

Alexandria

VA

$35,000

$47,740

$48,000

Mobile

AL

$27,000

$36,512

$49,000

Shreveport

LA

$27,000

$36,806

$49,000

Chattanooga

TN

$27,000

$36,818

$49,000

Waco

TX

$27,000

$36,901

$49,000

Amarillo

TX

$27,000

$37,207

$50,000

Worcester

MA

$28,000

$37,628

$50,000

Bridgeport

CT

$37,000

$49,937

$50,000

Rockford

IL

$28,000

$38,005

$51,000

Fort Collins

CO

$29,000

$39,665

$53,000

Reno

NV

$29,000

$39,839

$53,000

Salem

OR

$30,000

$40,489

$54,000

Midland

TX

$32,000

$42,870

$57,000

San Francisco

CA

$42,000

$57,316

$58,000

The best average salaries for help desk analysts are in big, coastal cities. Looking at the overall average help desk analyst salary for an entire city, big, coastal cities like San Francisco, Washington, D.C., New York, San Diego, Sacramento, Seattle and Los Angeles are all in the top ten. The national average salary for a help desk analyst is $45,000, but in each of those cities it’s north of $46,000.

This suggests that location matters. Help desk analysts who want to secure good salaries need to keep in mind that cost of living apparently has a big effect. Smaller cities in the same regions, like Salem, OR, Newport News, VA, Rochester, NY all have significantly lower average salaries.

High-end salaries for help desk analysts can be found in unexpected places. In some places, the high-end average is surprisingly high compared to the overall average. In Midland, TX, for instance: $57,000 per year at the high end, but the overall average and low-end are comparable to national averages. Reno, NV, Fort Collins, CO, Worcester, MA all have uncommonly high-paying jobs in the high-end market, but average or below-average low-paying jobs.

This suggests that experience matters for a lot. When salaries have that much volatility, help desk analysts should see it as an encouragement to set themselves apart from their peers. In many job markets, certain help desk analysts are being paid quite a lot more than their colleagues, and the difference is probably training, certification and experience.

Where average salaries for a help desk analyst are highest, it’s because the low-end is higher, not the high-end. When looking at salary comparisons, it’s pretty typical for the highest-paid people to skew an average upward. But it seems like that’s not the case for help desk analysts. In places like D.C., New York, San Diego, Seattle and Sacramento, where the overall average salary is highest, the low-end average is also near the top, while the high-end average is only middling.

This suggests that in many job markets, help desk analyst is an entry-level position that people might get promoted out of more quickly than they get raises. The range of salaries from lowest-paid to highest across the country averages at about $15,000. That probably means that while certifications, training and experience can lead to better pay, more often than not they lead to better jobs.

4 Salary Considerations for Help Desk Analyst

If you’re looking for work as a help desk analyst, make sure you do everything you can to improve your odds of getting a good salary. As the above chart shows, where you work can affect your salary. But there are other factors that affect the outcome much more: experience, training, certification, and what industry you work in.

Experience Requirements for Help Desk Analyst

The experience necessary to become a help desk analyst is often quite low. Many job postings for a help desk analyst don’t require a bachelor’s degree, or any more experience than a year in a computer-related position. That can make a help desk analyst position appealing to someone looking to start their career in IT.

On the other hand, that means advancement, promotion and a better salary is entirely up to you. The upside to entry-level positions is that you can get in without much experience, the downside is that it’s on you to get a lot of experience on the job.

Because help desk analysts spend at least as much time dealing with clients and customers as they do fixing technology, most companies expect demonstrated written and oral communication skills. You’ll also want to have a sense of how to diagnose a problem quickly and make good notes about the problem.

4 Customer Support Tools You'll Need to Know

It’s hard to say exactly which tools a help desk analyst will need to know. That’s because different companies can use different tools to accomplish the same thing. And exactly what your responsibilities will be can change as well. So rather than name the exact tools you should learn, we’ve instead identified the categories of tools that will help you. A help desk analyst on the hunt for a good salary should at least recognize many of the tools that accomplish the tasks of their new job.

Hardware and Network Performance Monitoring Tools

A lot of the work that a help desk analyst performs is automatic, but that doesn’t mean it’s easy. For example, it’s not a help desk analyst’s job to visit a user’s computer and manually diagnose errors. There are computer programs that analyze the performance of a target machine. But once those programs have an output, an analyst’s job is to make sense of the results.

Salary impact of hardware and network performance monitoring tools: Huge. A help desk analyst can’t do anything if they don’t accurately understand the problem. That doesn’t mean you have to fix everything that comes your way. But when you use the tools that monitor hardware performance and network traffic and give a snapshot of what’s happening, you do need to understand what that snapshot means.

Remote Monitoring and Management Tools

Identifying the piece of hardware that’s malfunctioning or the setting that’s misconfigured is the first step. For simple issues, help desk analysts are responsible for doing something about it. If it’s a relatively minor fix, a network monitoring and management tool lets you get remote access to a client or customer’s PC so you can perform the necessary fix or update on your own. Many companies have proprietary RMMs that you couldn’t learn ahead of time. But you should still learn about different RMMs and have a sense of what they’re capable of.

Salary impact of remote monitoring and management tools: Significant. The ability to remote into a computer and fix simple issues is a pillar of a Help Desk Analyst’s job. There are too many different remote monitoring and management tools to ever learn. But it looks great to a potential employer if you can at least talk about them.

Ticketing Systems and Tools

The success or failure of any tech support team is often its ticketing system. A really well-written ticket that captures all the relevant information and diagnoses underlying problems can help make sure nothing gets overlooked, work doesn’t get done twice, and no customers fall through the cracks. But the skill of writing good tickets that go to the right people is rare — even among help desk analysts.

Salary impact of knowing ticketing systems and tools: Significant. For new help desk analysts, learning ticketing probably sounds like the least sexy job possible. But actually, a ton of the work you’ll end up doing in your job will come down to writing tickets. Like a lot of the tools on this list, many ticketing systems are proprietary and so it’s hard to learn in advance. But if you know what they are and what makes different ticketing systems different, you stand a good chance of making a great impression.

Port Scanning Tools

Port scanning is a diagnostic approach that’s usually taken by network administrators. But help desk analysts should be ready to use them for outlier cases. Running a port scan can reveal if a problem is simple enough to handle at a low level, or if it needs to be moved up, what seems to be causing the problem.

Salary impact of knowing port scanning tools: Considerable. Knowing how to use port scanning tools will make you a more versatile analyst. A help desk analyst doesn’t just give jobs to other people to fix, they’re also responsible for fixing simple problems and getting information about particularly challenging issues.

4 Best Certifications for a Help Desk Analyst

In case you’ve never heard of them, earning certifications is one of the best possible ways to demonstrate excellence in your job and earn promotions to much better salaries. Help desk analysts are very often at the start of their career and might never have heard of certifications, or not know the good ones from the okay.

Certifications are often given out by groups of experts in a certain field after someone takes a test. CompTIA is an organization of IT professionals and they issue some of the most widely recognized, best-respected certifications in the IT community. On the other hand, sometimes manufacturers of hardware or developers of software will issue certifications as well. Who else could say with more confidence that the person who holds the cert understands how the technology works? Cisco and Microsoft have some great certifications too.

CompTIA A+

CompTIA is one of the IT world’s most respected professional organizations. They offer certifications that are vendor-agnostic. That means that they don’t relate specifically to using one piece of hardware or one developer’s software. As an organization, CompTIA is more interested in certifying entire categories of work, regardless of what technology makes it possible. The A+ is their entry-level service desk/help desk/tech support certification.

Salary impact of earning the CompTIA A+: Huge. The A+ has been the first certification earned by IT professionals for years. People who hold an A+ are certified to work with mobile devices, networking tech, hardware, virtualization, cloud computing and network troubleshooting. For a help desk analyst, it might cover more than you’ll deal with, but it’s a great way to earn a better salary and eventually a better job.

CompTIA Network+

The Network+ is CompTIA’s certification for entry-level networking professionals. The content of the Network+ is both more focused on network administration and more advanced than most help desk analysts will need for their first job. But earning it shows commitment to the job and can expose the possibilities that networking can hold in case your company has promotions to a network team out of the help desk.

Salary impact of getting the CompTIA Network+: Considerable. If you’re a new help desk analyst and you want to improve your salary with a certification, the A+ is your best bet. But if you already have the A+ and you want to become even more capable while also exploring a possible new career, the Network+ would be a great second choice.

Cisco Certified Network Associate (CCNA)

Cisco manufacturers networking hardware and the software that runs it. If the company you work for doesn’t use Cisco for their network, earning a Cisco certification might not be the best use of your time. But if you deal with many network issues for your help desk analyst position and your company relies on Cisco tech, earning the CCNA is a huge step toward demonstrating mastery of your tools.

Salary impact of earning the CCNA: Significant. The CCNA is a career objective for many IT professionals. For a help desk analyst, one of the best reasons for pursuing a CCNA is that it can help offset a lack of a bachelor’s degree — if you came into the career without one. A CCNA isn’t the same as a degree, but earning one can make not having a degree less of a big deal when trying for better salaries.

Microsoft Certified: Azure Administrator Associate

Microsoft certifies IT professionals who’ll be working on their technologies for a company. If your company uses Azure technologies, the Azure Administrator Associate is a great entry-level cert that proves you’re comfortable working as a help desk analyst on Microsoft networks. Like the CCNA, if your company doesn’t use Azure or Microsoft products, a Microsoft certification probably shouldn’t be your first choice for a certification.

Salary impact of the Microsoft Certified: Azure Administrator Associate: Considerable. The Azure Administrator Associate is a good second or third certification to earn after one that’s more focused on entry-level administration. For help desk analysts with some experience already under their belt who want to advance to a higher salary, the Azure Administrator Associate certificate covers Active Directory, storage accounts, Azure virtualization, and more.

What Type of Companies Need Help Desk Analysts?

At this point, you have a sense of what competitive salaries look like for help desk analysts. You know what some of the tools and certifications are that can help advance your career. The last piece of the puzzle is what sort of company you work for. Help desk analysts are defined by being the first part of a chain of tech support.

That means that small and medium companies might not be able to support a large infrastructure. But large corporations with big networks probably can. A part of landing a help desk analyst job with a good salary is knowing what sort of industry the company works in, and what the long-term prospects are for your career.

Help Desk Service Providers

Since many companies can’t afford to have a team of tech support technicians waiting for something to go wrong, many companies farm out their tech support to companies who do only that. A help desk analyst is the essential building block for companies who provide that service. They’re the men and women who field the first phone call from a customer whose machine is malfunctioning and decide whether it has to be escalated.

Career impact of help desk service providers:Significant. Someone looking to start a career as a help desk analyst would probably find plenty of opportunity at a help desk service provider. If you land a job like that, be sure to pay attention to what promotion opportunities exist and how people take advantage of them. Overall, it could be a competitive environment without room for improving your salary, so you’ll need to take responsibility for that yourself.

Service Providers

Companies like Netflix, Comcast, T-Mobile, even electric and water companies are service providers whose equipment can malfunction. Companies like that can’t survive without a team of people fielding the phone calls and emails from customers who are looking for solutions.

Career impact of working for a service provider: Significant. The upside to working as a help desk analyst for a service provider is that the very nature of their business model means they always need someone answering phone calls and identifying problems. If you can find work with a high-technology service provider, there’s also a good chance that your career could include more advanced IT jobs like network administrator or systems analyst at the same employer. Your salary might start low at a service provider because of the high competition, but there should be room for improvement.

Military and Government

Not just the federal government, but state and local governments employ huge portions of the workforce. That’s particularly true in IT, and it’s a rare, very rare, government network that doesn’t need a lot of tech support. Not only that, you don’t even have to be in the military to support some military networks.

Career impact for help desk analysts of military and government: Vonsiderable. Although many military organizations and governments hire out help desk support to contractors, there are still opportunities to start your career as a help desk analyst with them.

How to Increase Your Salary as a Help Desk Analyst

Help desk analyst is about as entry-level as entry-level positions get — and that means it can be a great opportunity. Many job postings for help desk analysts don’t require any prior work experience and don’t ask for a college degree. Not many people without a college degree can find a stable job with a decent salary and room for growth — a help desk analyst position is often exactly that.

But just like any entry-level position, the salary for a help desk analyst usually isn’t mind-blowing. To earn the best salaries as a help desk analyst, you’ll need to acquire as much diverse experience as you can, learn the tools of the trade, and earn industry certifications.

We hope our chart of 41 salaries for help desk analysts gave you a sense of what you should be asking for, and that our list of certifications, tools and industries has given you insight to what you can do to improve your salary.

Download

Download

Not a CBT Nuggets subscriber? Start your free week now.

CBT Nuggets has everything you need to learn new IT skills and advance your career -- unlimited video training and Practice Exams, Virtual Labs, validated learning with in-video Quizzes, Accountability Coaching, and access to our exclusive community of IT professionals.

Learn more about the CBT Nuggets Learning Experience.

Recommendations

Sours: https://www.cbtnuggets.com/blog/it-careers/41-honest-help-desk-analyst-salaries

Help desk analyst salary sr

How much does a Help Desk Support, Sr. make in the United States? The average Help Desk Support, Sr. salary in the United States is $64,495 as of September 27, 2021, but the range typically falls between $57,346 and $72,846. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

SalarySalary + BonusBenefitsHow To Become

Based on HR-reported data: a national average with a geographic differential

Help Desk Support, Sr. Salaries by Percentile

Percentile Salary LocationLast Updated
10th Percentile Help Desk Support, Sr. Salary$50,837USSeptember 27, 2021
25th Percentile Help Desk Support, Sr. Salary$57,346USSeptember 27, 2021
50th Percentile Help Desk Support, Sr. Salary$64,495USSeptember 27, 2021
75th Percentile Help Desk Support, Sr. Salary$72,846USSeptember 27, 2021
90th Percentile Help Desk Support, Sr. Salary$80,449USSeptember 27, 2021

Change Search Criteria

Job Description for Help Desk Support, Sr.

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves the most complex technical problems. Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate degree or its equivalent. Typically reports to a supervisor or manager. The Help Desk Support, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Help Desk Support, Sr. typically requires 3-5 years of related experience. (Copyright 2021 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Help Desk Support, Sr..

What does a Help Desk Support, Sr. do?

Help Desk Support, Sr. in Aberdeen Proving Ground, MD

Support the remediation of network vulnerabilities.

March 20, 2021

Requires good technical, communications and collaboration skills.

March 24, 2021

Assist the government with planning, setup, deployment, upgrade, maintenance and migration of network monitoring capabilities on large network enterprises.

April 03, 2021

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Help Desk Support, Sr. Pay Difference by Location

City, StateCompared to national average
City, StateSan Francisco, CACompared to national average
City, StateWashington, DCCompared to national average
City, StateMiami, FLCompared to national average
City, StateChicago, ILCompared to national average
City, StateBoston, MACompared to national average
City, StateNew York, NYCompared to national average
City, StateDallas, TXCompared to national average

Similar Jobs to Help Desk Support, Sr.

Loading results...

Job Title Experience EDUCATION Salary Compared to This Job
Job TitleFront Desk ManagerExperience 5 + EducationAssociatesSalary Compared to This Job

- 23.5%

Job TitleFront Desk Manager - CasinoExperience 3 - 5 EducationHigh SchoolSalary Compared to This Job

- 23.9%

Job TitleFront Desk Supervisor - CasinoExperience 3 + EducationHigh SchoolSalary Compared to This Job

- 36.9%

Job TitleHelp Desk ManagerExperience 5 + EducationBachelorsSalary Compared to This Job

+ 54.1%

Job TitleHelp Desk Supervisor IExperience 2 + EducationBachelorsSalary Compared to This Job

+ 14.0%

Help Desk Support, Sr. Salary by Global Country

Help Desk Support, Sr. Salary by State

Browse All IT - All Jobs by Salary Level



Browse Related Job Categories With Help Desk Support, Sr.

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Help Desk Support, Sr., base salary plus other pay elements

Average Base Salary

Core compensation

 

 

 

Average Total Cash Compensation

Includes base and annual incentives

 

 

 

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Support, Sr. in the United States. The base salary for Help Desk Support, Sr. ranges from $57,346 to $72,846 with the average base salary of $64,495. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,347 to $74,319 with the average total cash compensation of $65,557.

View the Cost of Living in Major Cities

Skills associated with Help Desk Support, Sr.: Laptop Repair, User Guides, IT Help Desk Software, Solution Management...More

Recently searched related titles: Computer Network Support Specialists, Help Desk Engineer

Recently searched companies with related titles : Amazon.com IT Support Technician

Salary estimation for Help Desk Support, Sr. at companies like : HCI Group, Inc., PRIMERICA INC, VERISK ANALYTICS INC

Jobs with a similar salary range to Help Desk Support, Sr. : Business Continuity Specialist, Head of Retail, Payroll Accounting Manager, Support Desk Technician, IT Senior Support

Sours: https://www.salary.com/research/salary/benchmark/help-desk-support-sr-salary

Senior Help Desk Analyst Salaries

Top 10 Related Jobs and Salaries

Click a salary below to compare with Senior Help Desk Analyst salaries.

Top Senior Help Desk Analyst jobs

View All
Indeed
We are looking for an experienced analyst who is able to be a key contributor to this new group, continually improve processes, and mature our overall…

$87,000 - $125,000 a year
Cochlear Ltd
To be successful in this role you’ll be able to function as the technical lead for all site related operations, procedures and small project to ensure…

Senior Service Desk Analyst
Cardno
Benefit eligible employees are offered a variety of plans to help address their health and welfare needs, as well as the needs of their families.

Estimated: $67,000 - $91,000 a year
Senior Service Desk Analyst
Responsible for software implementation and help modifications, testing, creation of support documentation, deployment and providing deployment statistics to…

Estimated: $53,000 - $71,000 a year
Senior Service Desk Analyst
Available to the IT department and help with technical support to the Real Chemistry executive staff within reasonable working times and days based on the needs…

Estimated: $54,000 - $73,000 a year
Florida International University
Florida International University
Supports FIU Students, Faculty, and Staff via Call Center and Walkup support with a variety of types of technologies provided by Division of Information…

Cost of Living Calculator

Select the city you’d like to investigate and enter your current annual post-tax income. We’ll show you the new target salary as well as a breakdown of the differences. If you’d like to see job recommendations for your new city, enter your target job title as well. Read our FAQ for more information about the calculator.

This tool is provided for informational purposes only.

Thinking about relocating for a new job? Just curious how your salary stacks up against coworkers living in another city? Our cost of living calculator uses an up-to-date database from The Council for Community and Economic Research (C2ER) to help you get a better understanding of what your salary would need to be to maintain your current standard of living in a different metro area.

* Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Sours: https://www.simplyhired.com/salaries-k-senior-help-desk-analyst-jobs.html

You will also be interested:

Senior Help Desk Analyst Salary

Listing Results Senior Help Desk Analyst Salary

Senior Help Desk Analyst Salaries in the United States for

8 hours ago Siemens Senior Help Desk Analyst in the United States makes about $39,000 per year. What do you think? Indeed.com estimated this salary based on data from 1 employees, users and past and present job ads. Tons of great salary information on Indeed.com

Rating: 4/5(10.5K)

Preview / Show more

See Also: Senior help desk analyst salary  Show details

Senior Help Desk Analyst Salary PayScale

2 hours ago The average salary for a Senior Help Desk Analyst is $50,000. Visit PayScale to research senior help desk analyst salaries by city, experience, skill, employer and more.

Preview / Show more

See Also: Help desk analyst ii salary  Show details

Senior Help Desk Analyst Salaries SimplyHired

3 hours ago The average salary for Senior Help Desk Analyst jobs is $44,974.* Top 10 Related Jobs and Salaries Click a salary below to compare with Senior Help Desk Analyst salaries.

Location: Milwaukee, WI

Preview / Show more

See Also: Ibm help desk analyst salary  Show details

Help Desk Analyst I Salary Salary.com

3 hours ago The average Help Desk Analyst I salary in the United States is $46,617 as of September 27, 2021, but the salary range typically falls between $41,710 and $52,265. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Preview / Show more

See Also: It service desk analyst salary  Show details

Salary: Help Desk Analyst Glassdoor

5 hours ago The national average salary for a Help Desk Analyst is $44,436 per year in United States. Filter by location to see a Help Desk Analyst salaries in your area. Salaries estimates are based on 2170 salaries submitted anonymously to Glassdoor by a Help Desk Analyst employees.

Preview / Show more

See Also: Help desk analyst jobs  Show details

Senior Help Desk Analyst salary in Washington State

6 hours ago The average salary for a Senior Help Desk Analyst is $24.14 per hour in Washington State. Learn about salaries, benefits, salary satisfaction and where you could earn the most.

Preview / Show more

See Also: Help desk support analyst  Show details

Help Desk Analyst Annual Salary ($45,336 Avg Oct 2021

2 hours ago A Help Desk Analyst in your area makes on average $46,409 per year, or $1,073 (2%) more than the national average annual salary of $45,336. ranks number 1 out of 50 states nationwide for Help Desk Analyst salaries.

Preview / Show more

See Also: Help desk analyst  Show details

Help Desk Support, Sr. Salary Salary.com

6 hours ago The average Help Desk Support, Sr. salary in the United States is $64,495 as of September 27, 2021, but the range typically falls between $57,346 and $72,846. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Preview / Show more

See Also: Support Number, Education  Show details

Salary: Help Desk Senior Glassdoor

4 hours ago The national average salary for a Help Desk Senior is $59,333 per year in United States. Filter by location to see a Help Desk Senior salaries in your area. Salaries estimates are based on 457 salaries submitted anonymously to Glassdoor by a Help Desk Senior employees.

Preview / Show more

See Also: Phone Number  Show details

Help Desk Analyst Salary and Job Description Robert Half

2 hours agoHelp desk analysts are in demand and, according to the 2020 Robert Half Technology Salary Guide, the midpoint salary for a Tier 1 support role is $40,500. The midpoint salary for a Tier 2 role is $50,000 and for Tier 3 it's $60,250. Use our Salary Calculator to adjust these figures for your city.

Estimated Reading Time: 4 mins

Preview / Show more

See Also: Support Number, Tech Support  Show details

Help Desk Analyst Hourly Pay PayScale

Just Now An entry-level Help Desk Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.42 based on 82 salaries.

Preview / Show more

See Also: Phone Number  Show details

Senior Help Desk Technician Annual Salary ($57,393 Avg

2 hours ago As of Oct 7, 2021, the average annual pay for a Senior Help Desk Technician in the United States is $57,393 a year. Just in case you need a simple salary calculator, that works out to be approximately $27.59 an hour. This is the equivalent of $1,104/week or $4,783/month.

Preview / Show more

See Also: Tech Support  Show details

Help Desk Support Sr. Salaries by education, experience

7 hours ago The average Help Desk Support Sr. salary in the United States is $81,105 as of September 27, 2021. The range for our most popular Help Desk Support Sr. positions (listed below) typically falls between $31,696 and $130,514. Keep in mind that salary ranges can vary widely depending on many important factors, including position, education, certifications, additional skills, and the number of

Preview / Show more

See Also: Support Number, Education  Show details

How to Become A Senior Help Desk Analyst: Jobs, Career

3 hours ago Average Salary for a Senior Help Desk Analyst. Senior Help Desk Analysts in America make an average salary of $60,056 per year or $29 per hour. The top 10 percent makes over $67,000 per year, while the bottom 10 percent under $53,000 per year. Average Salary.

Estimated Reading Time: 5 mins

Preview / Show more

See Also: Phone Number  Show details

Technical Support Specialist Salary Range IT Jobs & Courses

Just Now Job Title 2018 Salary 2019 Salary 2020 Salary 2-Year Change; Computer Repair Technician: $32,000 - $54,000: $32,500 - $55,250: $33,500 - …

Preview / Show more

See Also: Technical Support, Support Number  Show details

Help Desk Analyst Salaries, Average Salary & Jobs Pay

Just NowHelp Desk Analyst average salary is $45,487, median salary is $42,260 with a salary range from $32,947 to $64,480. Help Desk Analyst salaries are collected from government agencies and companies. Each salary is associated with a real job position. Help Desk Analyst salary statistics is not exclusive and is for reference only.

Preview / Show more

See Also: Media  Show details

The Average Pay for a Senior Help Desk Administrator

1 hours ago Experience is often the most influential factor for salaries, but so is company size. Computer support specialists earn more at larger companies than at smaller ones. At the senior level, a help-desk administration can expect to earn $51,033 a year at a small company, $54,900 a year at a midsize company and $59,214 a year at a large company.

Preview / Show more

See Also: Support Number, Computer  Show details

Salary: Help Desk Analyst Glassdoor

4 hours ago The national average salary for Help Desk Analyst is $49,407 per year in Canada. Filter by location to see Help Desk Analyst salaries in your area. Salaries estimates are based on 153 salaries submitted anonymously to Glassdoor by Help Desk Analyst employees.

Preview / Show more

See Also: Phone Number  Show details

Help Desk Support Analyst Salaries CareerBliss

3 hours ago 179 Help Desk Support Analyst Salaries. Help Desk Support Analysts earn $41,000 annually on average, or $20 per hour, which is 47% less than the national average for all working Americans.Our data indicates that the best paid Help Desk Support Analysts work for CACI at $58,000 annually while the lowest paid Help Desk Support Analysts work for Northern Illinois University earning approximately

Preview / Show more

See Also: Support Number, Databases  Show details

Salary Service Desk Analyst CareerBuilder

7 hours agoService Desk Analyst. A Service Desk Analyst typically earns between $41,500 and $168,000 annually with a median salary of $79,000. Other factors such as company size and industry play a role in determining an individual’s pay.

Preview / Show more

See Also: Media  Show details

Help Desk Salaries by education, experience, location and

5 hours ago The average Help Desk salary in the United States is $84,631 as of August 27, 2021. The range for our most popular Help Desk positions (listed below) typically falls between $38,980 and $130,281. Keep in mind that salary ranges can vary widely depending on many important factors, including position, education, certifications, additional skills, and the number of years you have spent …

Preview / Show more

See Also: Education  Show details

Help Desk Analyst Job Description JobHero

3 hours agoHelp Desk Analyst Salary. The Bureau of Labor Statistics (BLS) reports that the median annual salary for help desk analysts is $49,390. Those in the 10th percentile make $29,440 annually, while those in the top percent can earn a median annual wage of $82,160.

Preview / Show more

See Also: Media  Show details

Salary: Senior Service Desk Analyst Glassdoor

7 hours ago Low. £29K. Average. £39K. High. No additional cash compensation has been reported for this role. The national average salary for Senior Service Desk Analyst is £29,152 per year in United Kingdom. Filter by location to see Senior Service Desk Analyst salaries in your area. Salaries estimates are based on 54 salaries submitted anonymously to

Preview / Show more

See Also: Phone Number  Show details

Help Desk Technician Training, IT Support Jobs, Salary

7 hours agoHelp desk technician average salary (USA): $48,000. Help Desk Technician Salary $48,000. Average starting wages for help desk technicians and related positions: Help Desk Technician Tier 1: $35,000. Computer Repair Technician: $37,000. Help Desk Technician Tier 2: $43,000. Help Desk Technician Tier 3: $52,000.

Estimated Reading Time: 6 mins

Preview / Show more

See Also: Support Number, Tech Support  Show details

Service Desk Analyst Definition, Job description, Salary

7 hours agoSalary. As per Payscale salary estimates, Service Desk Analysts in the United States earn on average $45,470 per year. Part-time employment provides a great option for those looking to boost their career and future opportunities. FieldEngineer.com offers excellent and often exclusive opportunities for freelance Service Desk Analysts.

Preview / Show more

See Also: Cell Phone  Show details

Senior Help Desk Technician Salaries CareerBliss

5 hours ago 106 Senior Help Desk Technician Salaries. Senior Help Desk Technicians earn $50,000 annually on average, or $24 per hour, which is 28% less than the national average for all working Americans.Our data indicates that the best paid Senior Help Desk Technicians work for Celgene at $73,000 annually while the lowest paid Senior Help Desk Technicians work for Brandeis University earning

Preview / Show more

See Also: Tech Support, Databases  Show details

Service Desk Analyst Salaries, Average Salary & Jobs Pay

3 hours ago 75. 25. 38. Service Desk Analyst average salary is $45,664, median salary is $44,533 with a salary range from $31,512 to $70,000. Service Desk Analyst salaries are collected from government agencies and companies. Each salary is associated with a real job position. Service Desk Analyst salary statistics is not exclusive and is for reference only.

Preview / Show more

See Also: Media  Show details

Salary: Help Desk Analyst Glassdoor

7 hours ago The national average salary for a Help Desk Analyst is £24,982 per year in United Kingdom. Filter by location to see a Help Desk Analyst salaries in your area. Salaries estimates are based on 69 salaries submitted anonymously to Glassdoor by a Help Desk Analyst employees.

Preview / Show more

See Also: Phone Number  Show details

Salary: Senior Technical Support Analyst Glassdoor

9 hours ago 39 salaries. $46K. Low. $66K. Average. $93K. High. No additional cash compensation has been reported for this role. The national average salary for a Senior Technical Support Analyst is $65,537 per year in Canada.

Preview / Show more

See Also: Technical Support, Support Number  Show details

Average Help Desk Support Salary in 2018 Infosec Resources

Just Now The average salary for most help desk jobs is about $40,000 each year. You can see from the image below that management makes the most with telecom technicians making the next highest amount. A support representative makes about $30,000 each year and a senior help desk tech makes about $56,000 each year. The help desk job outlook is very good

Preview / Show more

See Also: Support Number, Tech Support  Show details

Urgent! Help desk support engineer jobs in Phoenix, AZ

4 hours ago Search and apply for the latest Help desk support engineer jobs in Phoenix, AZ. Verified employers. Competitive salary. Full-time, temporary, and part-time jobs. Job email alerts. Free, fast and easy way find a job of 763.000+ postings in Phoenix, AZ and other big cities in USA.

Preview / Show more

See Also: Support Number  Show details

Service Desk Analyst Job Description Betterteam

3 hours agoService Desk Analyst Responsibilities: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.

Preview / Show more

See Also: Phone Number, Office  Show details

9,000+ Senior Helpdesk Analyst jobs in United States (461 new)

8 hours ago Today’s top 9,000+ Senior Helpdesk Analyst jobs in United States. Leverage your professional network, and get hired. New Senior Helpdesk Analyst jobs added daily.

Preview / Show more

See Also: Phone Number  Show details

6,000+ Senior Service Desk Analyst jobs in United States

2 hours ago Today’s top 6,000+ Senior Service Desk Analyst jobs in United States. Leverage your professional network, and get hired. New Senior Service Desk Analyst jobs added daily.

Preview / Show more

See Also: Phone Number  Show details

Service Desk Support Analyst: Roles and Responsibilities

5 hours ago A variety of training can help you improve as a service desk analyst. The Service Desk Institute, an industry leader, offers professional certifications in a variety of service desk roles, including: Service Desk Analyst; Senior Analyst to Manager; Service Desk Manager; Each certification builds on the last, so start with these certification steps.

Preview / Show more

See Also: Support Number, Trains  Show details

Assurant Employment and Reviews SimplyHired

4 hours agoSenior Help Desk Analyst Atlanta, GA Jul 19, 2012. A typical day is sitting for 10 hours chained to a desk fixing cell phones. The starting salary does not meet current market rates. Answered Mar 30, 2021. Very low paying company with minimal annual compensations, couldn’t the pay scale be re-evaluated and dispersed better ?

Preview / Show more

See Also: Cell Phone, Phone Number  Show details

What Does A Help Desk Technician Do? Jobs, Salary

1 hours agoSalary expectations. The average hourly rate for a help desk technician ranges from $12 to $44, but freelance workers have more control over their income. Salaries increase significantly in line with experience, with an entry level technician starting on around $35,000 per year. This rises to just under $70,000 for a lead help desk technician.

Preview / Show more

See Also: Tech Support  Show details

Desktop Support Jobs in Calgary, AB (with Salaries) 2021

7 hours ago Desktop Support Analyst (Mac OS Focus) Proactis Solutions. Calgary, AB. $40,000 - $50,000 a year. Connecting with clients for remote or phone support whenever it is most efficient, aiming to minimize back and forth on issues. 30+ days ago·.

Preview / Show more

See Also: Phone Number, Support Number  Show details

Check average Service Desk Analyst salary Service Desk

6 hours ago What is the average salary for Service Desk Analyst jobs? The average salary for Service Desk Analyst jobs is £25,000. Read on to find out how much Service Desk Analyst jobs pay across various UK locations and industries.

Preview / Show more

See Also: Phone Number  Show details

Service Desk Analyst Job Description, Key Duties and

3 hours ago Customer support abilities using application software, customer service orientation, and phone handling skills are required to work as a service desk analyst. Other qualities also commonly required to work in this role include strong communications and interpersonal skills, …

Preview / Show more

See Also: Phone Number, Customer Service  Show details

Top 20 Service Desk Analyst Interview Questions MindMajix

2 hours ago If you're looking for Service Desk Analyst Interview Questions for Experienced or Freshers, you are in right place. There are a lot of opportunities from many reputed companies in the world. According to research, the Service Desk Analyst has a market share of about 11.0%

Preview / Show more

See Also: Phone Number  Show details

17 Help Desk Interview Questions Robert Half

9 hours agoHelp desk staff, especially Tier 1 workers, need to be able to deal with unhappy people and diffuse difficult situations. 14. Tell me about a time you went the extra mile. Top help desk analysts understand the importance of going above and beyond to ensure callers’ issues are fully resolved so tickets aren’t re-opened.

Preview / Show more

See Also: Phone Number  Show details

IBM Salaries in India AmbitionBox

9 hours ago IBM employees rate the overall salary and benefits package 3.2/5 stars. What is the highest salary in IBM? The highest-paying job at IBM is a Associate Partner with a salary of ₹76.3 Lakhs per year. The top 10% of employees earn more than ₹16.5 lakhs per year. The top 1% earn more than a whopping ₹30.98 lakhs per year.

Preview / Show more

See Also: Phone Number  Show details

Help Desk Job Description Sample Monster.com

8 hours agoHelp Desk Job Description Template. This help desk job description sample can assist in creating a job application that will attract candidates who are qualified for the job. Feel free to revise this job description to meet your specific duties and requirements. And if you’d like some additional ideas about what to include, browse our help

Preview / Show more

See Also: Phone Number  Show details

IT Service Desk Resume Samples Velvet Jobs

3 hours ago IT Service Desk, Department Manager Resume Examples & Samples. Provide mentoring and leadership for the department. Create and execute departmental business plan. Create and manage departmental budget. Monitor department and project related spending to insure spending aligns with …

Preview / Show more

See Also: Business  Show details

Thank You Email Letter After an Interview (Template + Sample)

9 hours ago Recipients’ full name. Address. Date. Subject: Phone interview follow-up/ Thank You for the Phone interview. Dear Ms. / Mr. /Dr. Smith, I am writing this note to thank you for giving me the opportunity to discuss the specifics of your organizations’ innovative internship program. I also would like to take this chance to thank you for taking the time to discuss how my qualifications fit in

Preview / Show more

See Also: Phone Number  Show details

Urgent! Senior service desk jobs in Newark, NJ October

6 hours ago Search and apply for the latest Senior service desk jobs in Newark, NJ. Verified employers. Competitive salary. Full-time, temporary, and part-time jobs. Job email alerts. Free, fast and easy way find a job of 1.008.000+ postings in Newark, NJ and other big cities in USA.

Preview / Show more

See Also: Phone Number  Show details

All Time (47 Results)Past 24 HoursPast WeekPast month

Please leave your comments here:

New Contact Listing

Frequently Asked Questions

How much does a help desk analyst make?

If you are thinking of becoming a Help Desk Analyst or planning the next step in your career, find details about the role, the career path and salary trajectory of a Help Desk Analyst. Below are the most recent help desk analyst salary reports.

How much does a help desk support, sr.make?

How much does a Help Desk Support, Sr. make in the United States? The average Help Desk Support, Sr. salary in the United States is $64,152 as of June 28, 2021, but the range typically falls between $57,042 and $72,458.

What's the average salary for a help desk technician?

You can expect to start off at about $36,000 each year. This is the average starting salary for most IT help desk technician jobs. As you get more experience, you can see that salaries increase up to $82,000 each year. The average salary for most help desk jobs is about $40,000 each year.

Where can I find a service desk analyst?

Fieldengineer.com is a platform that provides some of the best opportunities for freelance Service Desk Analysts, as it reaches across the world. Service Desk Analyst positions called the as old way of entrance into information technology department for many professionals.

Sours: https://www.webcontactus.com/senior-help-desk-analyst-salary/


827 828 829 830 831